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Surveyed CIOs say employees complain about IT security policies

Workers denied access to certain websites at work are not afraid to voice their frustrations, a new survey shows. Four in 10 chief information officers (CIOs) interviewed recently said that it’s at least somewhat common for employees to complain about security measures that limit which websites or networks they can visit at the office. CIOs were asked, “How common, or uncommon, is it for employees at your company to complain about IT security measures that limit their access to certain websites or networks?” Their responses: very common (12 percent); somewhat common (29 percent); somewhat uncommon (29 percent); very uncommon (29 percent); and not applicable (1 percent).

“There will always be employees who feel IT security policies are too restrictive,” said John Reed, executive director of Robert Half Technology. “But in most situations, robust information security measures are necessary to protect sensitive data and an organization’s network integrity from increasingly sophisticated threats.”

Reed noted, however, that companies with a high volume of complaints from employees about web or network access may need to reach a compromise, particularly if overly restrictive policies are standing in the way of productivity.

Source: Robert Half Technology; www.rht.com.